Take a look at our Client’s Testimonials

Prime Mortgage Lending of West Asheville believes in building relationships. We love what we do and it shows.

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“Zack and Prime Mortgage Lending of West Asheville were wonderful to work with. I highly recommend them to anyone looking to make the mortgage process clear, simple and stress-free. As first time home buyers, we needed more “hand holding” than most and Zach was willing to do that. His office is incredibly responsive and helpful. I would give more than 5 stars if I could.”

C Saunders

4/2017

“Zack is the best! We bought our first house through him in 2015, and then were happy to have occasion to work with him again recently for an investment property. He even suggested a way to parcel the land before purchase that made a major and immediate improvement in our ROI. In addition to being all over the details and offering some of the best rates in town (oh, we like him, but we still shopped), he’s also a great, fun guy to work with. Yay Zack!”

G Connors

3/2017

“Great service. Great advice. They work hard to assist you with your mortgage needs”.

S Gordon

12/2016

“Zack is so friendly and easy to work with. He replies quickly and pays attention to all of the details. And the new Prime Mortgage office is very cozy, clean and welcoming–go check it out!”

L Smucker

10/2016

“I worked with Zack for over a year to be able buy a dream home. First he helped me prepare for the new tax year so that I could best qualify for the lending I was hoping to receive. He was extremely knowledgeable and helpful throughout the process. He guided me through the loan process with ease and got me to closing like a champ. I much appreciate his professionalism and ability to get things done!”

B Preyss

08/2016

“Zack is a great lending professional. He helped me through a tricky buying process and he was always very responsive and knowledgeable. He is easy going, kind, skilled and very professional. I cannot recommend him enough.”

Wyatt Schaefer

06/2016

“Fantastic Help for First Time Buyers – Multiple Referrals ZacK was incredibly friendly and knowledgeable – extremely helpful for first time buyers. We walked in without even an idea of our credit scores let alone basic mortgage information and he gave us a number of different options to suit our situation. He worked around our work hours and kept us on top of our paperwork with consistent calls, texts and emails to keep us in the loop and keep things on schedule. It made the process painless and I wouldn’t work with anyone else at this point. We’ve referred all our house buying friends to him and everyone is in a fantastic new home thanks to his assistance. ZacK is the best!”

J Schell

1/2017

“The process of getting a loan couldn’t have been easier.”

T Smith

4/2017

“Honesty and integrity. Highly recommend”

Mark S

12/2016

“Zack made a difficult situation of buying a house from out of state much easier. The complicated process was accomplished in a very short time – thanks for all your help!!”

M Zangerie

10/2016

“I highly recommend Zack. He was timely, easy to work with, and kept things on track without high pressure. He took time to get to know us and offered advice that we felt was tailor made to our particular situation. My past experiences were way more tense and seemed to drag out unnecessarily. Not with Zack.”

K Duncan

08/2016

“Zack is a true professional. He knows his industry and is a knowledgeable resource to have in your court. Both he and his team were wonderful to work with. I would highly recommend Zack and Prime Mortgage Lending.”

Laurie Kerge

06/2016

“Zack and Prime Mortgage are terrific. This experience was very professional, kept me informed and was always available.
Zack and prime mortgage were patient and incredibly tolerant of a crabby 70y/o recent widow. Zack helped me get through a complicated process. Zack is honest and trustworthy. I highly recommend Zack and prime mortgage.”

Purchase

5/2017

“Personable reliable staff who walked me thru the process of buying my 2nd home seamlessly. I would recommend Prime Mortgage to anyone buying their 1st home, 2nd or anything in between. The whole process was scary & stressful but having Zack & his team made it so much better”

Z Wood

4/2017

“Zack, thank you very much for all your hard work you put into helping me! Zack worked with me for 18 months. His patience, knowledge, customer service and follow up is exceptional. I highly recommend Zack for all of your mortgage needs.”

J Koutsioumbis

2/2017

“I direct anyone looking to buy a home to Zack at Prime Mortgage Lending. He has integrity and works hard for his clients. It’s a winning combination. He did an outstanding job for my re-finance. I’m so happy how it all went down, from the beginning to the end. Go to Zack FIRST!”

M Bloom

11/2016

“Zack was easy to work with and very knowledgable. Really helped out a lot. I have already shared his name with others and felt really good about giving his name out. A solid professional.”

M Sadovsky

09/2016

“Zack and the crew at Prime Mortgage are awesome & I would highly recommend them to anyone looking to buy or refinance a property.  They work very hard to find the best rate and product to fit the customer.  Definitely NOT the cookie cutter approach to mortgage lending.”

Diane Holmes

07/2016

“Zack was great! He and his team made the entire process very easy, stress-free and we closed early! What else could you ask for?”

G Koslow

6/2017

“Look.no futher, Zachary is top notch. One stop shop right here, worked with me for 3 years an finally closed .. true blessing working with such an awesome company. I cant thank you enough for anything.”

P Prth

4/2017

“Zack was absolutely fantastic! Made the process so non-threatening. Was THE most responsive person ever. Never took longer than 2 hours to get back with any of my (million) nervous first home buyer questions. If you are a first time buyer or a seasoned home owner, Zack will do a phenomenal job getting you what you need at a great rate.”

C Littlefield

2/2017

“The Prime Mortgage Lending team was such a pleasure to work with! Zack is very transparent, which made the process far less intimidating. Even better, he made the process fun! This team responds promptly and makes all information easy to digest. We would choose Prime Mortgage Lending of West Asheville every time and we have already recommended them/Zack to friends and family. Thank you!”

C Gardella

12/2016

“Zack did a wonderful job of refinancing our house in West Asheville – it was a complicated situation, but he delivered – and on schedule. Thanks, Zack!”

N Hanf

09/2016

“Zachery was amazing!  After going through the mortgage process with another, very large bank we felt like we were spinning our wheels and not getting anywhere.  Once we got very close to closing – we felt like we needed a change…..and fast. Prime Mortgage Lending was able to step in and close the mortgage in record time – saving us so much stress, hassle and anxiety.  Everything was handled efficiently, quickly and professionally.  We can’t thank them enough!”

Rae Renglish

07/2016

“I can’t begin to thank Zack for his hard work with our mortgage! After beginning the mortgage process with another, very large bank, we felt like we were getting the run around. We stuck with them as long as we could, but we eventually got to a point where we were getting ever closer to closing and nothing was moving forward. That’s when Zack came in and saved the day! We were able to get the loan completed and closed in record time – which saved us a lot of hassle, stress and anxiety. Everything was handled quickly, promptly and professionally. Thanks!”

CLOSED PURCHASE LOAN

06/28/2016

“We moved to Asheville in search of our dream property.  We needed a loan and were connected with ZacK at Prime Mortgage Lending through a friend who had gotten a loan through Prime Mortgage Lending as well.  This was the most personable loan experience I have ever had – I felt like a person and not just another account.  Zack’s calming and caring personality made the loan process an easy and actually, pleasant experience.  Zack got back to us promptly each and every time we needed to communicate with him.  Prime Mortgage Lending gave us way more of a loan amount than any other bank offered us and the terms were super reasonable.  I have purchased several homes in my life and Prime Mortgage Lending, by far, created the best loan experience I’ve had.  I would highly recommend this company!”

Dylan Slotemaker

07/2016

“Zack made the process of getting a mortgage very smooth and straightforward. There are inherently a lot of steps in the process (forms to be filled out, etc.), but Zack explained everything clearly, outlined our various options, and in the end found a loan that fit our needs at a very good interest rate. Almost all the documents could be signed electronically, which was a great help, as we were buying a house in Asheville from out of state. We would be happy to work with him again.”

Barbara Berti

07/2016

“I recommend Prime Mortgage Lending because Zack is a stand-up kind a guy”

Kathy Whorley

07/2016

“Friendly and professional. Zack has been great to work with!”

Keith Wimsett

07/2016

“ZacK is a great guy to work with and Prime Mortgage Lending has some great options as well. Especially for first time buyers!”

Nicole E.

07/2016

“Prime Mortgage Lending is an excellent partner in our community! They go the extra mile for people who don’t always get that kind of professional concern”

Leslie Frey

07/2016

“Zack is a very knowledgeable lender. He was very helpful at every step of the way as I purchased my first home. My buying process ran into some snags and Zack was on top of everything that needed to be done to correct the situation. He is easy to work with, professional, kind and very competent. I cannot recommend him enough.”

CLOSED PURCHASE LOAN

06/16/2016

“When Zachery lived in CA, I had the pleasure of working with him on 20+ transactions over 3 years. Words that describe Zachery and the service he regularly delivered- partnership, professional, communicative, organized, transparent, and above all else integrity. Asheville NC is fortunate to have a Business Professional like ZacK- you want him on your Team.”

John Flaniken

5/2016

“I just closed on my house today and a huge thanks goes to Zack! He made everything so easy and really stress free. He guided me and was available to answer any questions that I had along the way. I kept waiting for a kink to pop up but it was a smooth process from beginning to end. I highly recommend Zack to anybody and everybody. Such a positive experience!”

Julie Johnson

02/2016

“Zack is easy to work with, very thorough and friendly. He has great advice to keep the process smooth and did a lot of work to help me. He even emailed my accountant to get files etc. The process was virtually painless. From the point I applied until we closed was under 30 days and came in under estimated costs. I recommend Zack Adam at Prime Mortgage every single time I know someone thinking about financing options for a new house!”

CLOSED PURCHASE LOAN

05/14/2016

“From start to finish, our experience with Zack was top-of-the-line. Zack is courteous, professional, thorough, and helpful, among many other professional qualities. His customer service skills are unmatched. I cannot recommend working with Zack highly enough! We will certainly use Zack again in the future!”

CLOSED PURCHASE LOAN.

06/09/2016

“Zack made the process of getting a mortgage very smooth and straightforward. There are inherently a lot of steps in the process (forms to be filled out, etc.), but Zack explained everything clearly, outlined our various options, and in the end found a loan that fit our needs at a very good interest rate. Almost all the documents could be signed electronically, which was a great help, as we were buying a house in Asheville from out of state. We would be happy to work with him again.”

CLOSED PURCHASE LOAN.

07/03/2016

“Zachery runs a professional business with responsive personal touch. His staff is friendly and helpful. Zack was always available to us at any time and was extremely knowledgeable about the ins and outs of the loan process.”

CLOSED PURCHASE LOAN

04/13/2016

“Zach was absolutely amazing in our loan process. We had some major issues with title work and he pulled everyone together and we were able to close on our property. With out him it might not have happened.”

CLOSED PURCHASE LOAN

04/18/2016

“Zachery was great to work with from the beginning to the end. He guided us through the whole process, promptly addressing any questions that we had. He was very knowledgeable and we highly recommend him!”

CLOSED PURCHASE LOAN

06/12/2016

“Zack Adam is a true professional. Because of his knowledge and responsiveness we were able to close on my new home in 30 days. Him and his team made the process as painless as possible and I would highly recommend him.”

CLOSED PURCHASE LOAN

06/16/2016

“Zack is very sought after for his services as a mortgage broker and for good reason! He is extremely knowledgeable, thorough, and experienced with taking on what can be an overwhelming task of buying a home. It’s a huge support to have people in your corner that can take care of you during that often stressful process. He is our go-to guy for the most challenging questions about home-buying!”

Siciliano

04/15/2016

“Zack was a pleasure to work with! As first time homebuyers we didn’t really know what to expect but Zack was able to answer all of our questions and help us out along the way. He was very friendly and knowledgeable and responded quickly to any concerns we had. I would highly recommend him to anyone looking to buy a house.”

CLOSED PURCHASE LOAN.

04/13/2016

“I strongly encourage all future home buyers to start and finish with Zachery!!!! I started with another company and was feed up with long delays and a lack of help. Once I found Zachery Adam the process became so easy and friendly. He wa always available and answered the many questions I had throughout the process. Truly amazing customer service! Sincerely Matt”

CLOSED PURCHASE LOAN.

05/13/2016

“I am so grateful for Zack! Buying a home is supposed to be one of the most complicated things you can do, but I have to admit that was not my experience at all. Zack held my hand through it all–answering my endless questions, and offering very helpful information. Zack not only helped me to understand the process, while making it feel smooth and simple, he even saved me money! He know his stuff, and he is there to serve. Yes, I still had to look at and sign a whole lot of papers, but I didn’t have to worry about a thing.  If you’re looking for a mortgage broker, look no further!”

Diana A

07/2016

“I never thought getting a mortgage would be so fun! From our first phone call to the day of closing, Zack extended the utmost courtesy, kindness and respect. I depended on his thorough knowledge and experience to find the best options for me and to help me understand each step of the process. He corresponded with me around the clock at lightning speed, and made me feel comfortable asking any questions. Most meaningfully to me, Zack showed an investment, and even an excitement, in my personal homebuying process that would better befit a friend than a loan officer. I want to tell everyone I know how great this guy is.”

Matt, Laura, Brooklyn Turbyfill

12/18/2015

“Being a first time home buyer, there are a million questions that go through your mind when considering the big leap of purchasing a home. Our first meeting with Zack was to discuss the process of obtaining a home loan and he explained everything efficiently, on a level we could understand. His search, on our behalf, for the best possible loan was an incredibly smooth process for us. We feel entirely confident he found the most optimum loan for us. Zack and his team provided excellent support on what information we needed to provide to submit for our loan application, allowing for a quick and easy process for loan approval. Even having an unexpected credit issue arise during the month of our closing, Zack explained our options and the best course of action, resulting in a successful home purchase! We highly recommend Zack and Prime Mortgage Lending for the best option in securing a home loan.”

CLOSED PURCHASE LOAN

03/25/2016

“Zack was extremely helpful and knowledgable. He made the process go smoothly and kept me informed the entire time. I was constantly updated with the status of the loan process and he answered any and all questions I had about what to expect and how long everything might take”

CLOSED PURCHASE LOAN

02/02/2016

“It was our first time buying a home and we were just looking. During that time we had Zachery help us with the pre-qual letter. He was very thorough and honest, we liked how he was able to explain everything to us in a simple manner. We only went with another lender since we received a better rate. Either way Zachery is really good at what he does, and consider him to be very qualified and professional.”

HELPED WITH PRE-APPROVAL ONLY.

02/08/2016

“Zack was helpful, responsive and fun. As a first-time homebuyer, I expected the process to be long and complicated but with Zack’s help, it was quick and straightforward! Many thanks.”

CLOSED PURCHASE LOAN

03/11/2016

“As first time home buyers moving into a new construction home from out of state… I can honestly say we couldn’t have done it without Zack! He was unfailingly patient with our questions and always quick yet thoughtful in his responses. Thank you Zack, delighted to be your neighbors!”

CLOSED PURCHASE LOAN

12/21/2015

“We have an unconventional income because of freelance work and we were unable to get a loan through other lenders. Zack Adam at Prime Mortgage Lending got us our loan and we are now in our new home. He helped us when others couldn’t. We are so grateful. He was professional and knowledgeable and a pleasure to work with. Highly recommend.”

CLOSED PURCHASE LOAN

02/02/2016

“When I first met Zack, he said he liked to have his closings within 30 days. But with the holidays it may take a little longer. I had closing today on my house and its been 33 days! And Zack was there with me for my closing. He was helpful every step of the way and guided me. He recommended people to assist me and when something looked out of line, he was right there to tell me and help me get it resolved. I had ZERO stress with this. I highly recommend Zachery Adam to anybody and everybody. Thank you Zack for all that you did.”

CLOSED PURCHASE LOAN.

01/20/2016

“Zack was great to work with, I would certainly do business with him again. He was respectful of my time and always knew when to pick up the phone vs when to send me an email. I myself prefer emails most of the time, and I was very pleased with how quickly and efficiently we were able to communicate and move forward. A+++++++”

Carter Sowers

10/16/2015

“We were new to the home buying market and didn’t really know what needed to happen. Fortunate for us Zack was all over it. The whole experience was pretty painless (it’s a tough market!) and very smooth. Thanks Zack from the Floan family!”

T Floan

10/28/2015

“Zack was great from beginning to end. We had a lot of hoops we had to jump though ( but not his fault) and he was right there to help with every question or issue we had! We highly recommend him to any home buyer’s and especially new home buyer’s like we were. Thanks Zack for getting us in our home just in time for the holidays.”

12/16/2015

Closed purchase loan

“Zack is a professional! He exceeded our expectations again and again. I cannot say enough about how impressed I am with his abilities. I would highly recommend Zack for all of your mortgage needs.”

Jeff

01/15/2016

 “Zack actually reached out to me when the PMI regulations changed. He investigated both a full refinance option and a streamlined option to determine which would have the best end results for me. I received communication throughout the process. When we determined a streamlined refinance would be the best option, Zack scheduled a time to meet me at his office that worked with my schedule of school, sports, and family. Everything was prepared in advance. The office visit was brief, but not rushed. I felt comfortable asking any questions, and I found the answers Zack provided to be easy to understand and thorough.

While waiting on underwriting, I received emails each time my application progressed to the next step. The morning after I received an email telling me my mortgage was out of underwriting, Zack called to confirm an appointment to close. He met me at the lawyer’s office for closing and went through each document to make sure I understood what was going on. Again, the process was handled in a timely fashion, but at no point did I feel rushed. Zack answered all my questions and made sure all documents were processed quickly by the attorney.

Working with Zack was the most pleasant, efficient experience I have ever had. He is the only mortgage specialist to attend a closing with me. The prior three I did alone. I felt informed and supported throughout the entire process. I could not possibly imagine future real estate transactions without Zack. I recommend him highly to anyone in need of a real estate professional.”

 

Heather Alexander

Closed refinance loan. Mills River, NC

“We recently purchased a home and used the services of Zachery Adam. Zachery was extremely knowledgeable and provided excellent advise throughout the process. I was very impressed with how quickly he was able to get us pre-qualified and then was able to get our loan processed and closed in just 30 days! Zachery was always pleasant to work with during the stress of buying a home and made the process so much easier!”

Holly Springs, Candler, NC 28742

Closed purchase loan

“I have had the pleasure of Zachery’s expertise on two loans. A full purchase and later a refinance. During both transactions Zachery not only provided excellent transparency of all the moving parts involved but also came to the table with multiple financial options that were relevant and reasoned against my personal financial aims which he inquired about from the beginning. Zachery’s promptness, attention to detail and willingness to work aggressively behind the scenes to keep everyone involved focused on accurate paperwork, timely follow up and effort resulted in both transactions closing early and no surprises. He has a very calm, friendly, confident demeanor which makes it very easy to work with him. I hold him in very high regard and would unconditionally recommend him for any mortgage needs one might have.”

Sean Pitts

Closed refinance loan. Temecula, CA

“Zachery Adam was extremely positive, helpful and thorough. Throughout the entire mortgage obtaining process, Zack was patient, and careful to explain the process. The continuous paperwork was extensive. The mortgage obtaining process has become a synthesis of your lifetime paperwork. However, under Zack’s watchful eye and continuous reassurance you do reach the and and get the results. There were some changes along the way about rates and terms. I would highly recommend Zack. He is honest with his information and careful to explain each requirement and change of terms so that you really understand the situation. Do yourself a favor and start with the best , which I consider Zack to be. We have applied for other mortgages with other companies as we have bought properties. He is a present trust and move forward with in your search.”

Kapoor Florence

Closed purchase loan. Asheville, NC

“Zack worked with my daughter and helped her buy her first home. He was wonderful and walked us through each step of the way. He helped her learn about some 1st time home owners programs that she qualified for to help her be able to afford a beautiful home! I would recommend him to everyone! Great to work with!”

Hendersonville, NC

Closed purchase loan

“Zack was very helpful in securing low cost financing and working through some unique issues. He guided us through resolving a fraud issue that was reported on our credit rating. As well we were able to use our foreign assets and income to qualify for the mortgage.”

Hillcrest Apts, Asheville, NC 28801

Closed purchase loan

“Zachery was everything I needed in a mortgage lender: helpful, friendly, responsive, knowledgable, and easygoing. He was consistently patient in answering my stream of questions as a first-time homebuyer and did the research necessary to find the right loan for me. In all seriousness, it was worth selling my soul to the bank to own a house, and I couldn’t have asked for a better guy to facilitate that exchange.”

Asheville, NC

Closed purchase loan

“Zachery Adam was helpful during the process of looking into getting a loan and helping buy our home. He helped me find a real estate agent who was wonderful! He tried his best to keep my calm during the process of home buying.”

Hendersonville, NC

Closed purchase loan

“Zack was extremely helpful through our entire (chaotic) effort to buy a home in Asheville. As crazy as the market is here, he was always calm, insightful, and genuinely positive.

We really loved working with Zack, and will continue to give out his name to anyone I know is looking at buying in the near future! Zack did a fantastic job and was fun to work with!”

 

Asheville, NC

Closed purchase loan

“Zack was the best of the best in all aspects of finding the right loan for us and explaining all the ins and outs of the home buying process. We were purchasing without a realtor, and we really felt Zack went above and beyond helping us out with things we wouldn’t have had a clue about otherwise. Plus, he’s got a great sense of humor and is an all round fun man! We would enthusiastically recommend him to anyone who is on the look out for a home.”

Asheville, NC

Closed purchase loan

“Zack is extremely well informed and so personable.  He takes the time to explain things in fullest details.  He knows his business and takes excellent care of his clients.  In many cases, he’s found “deals” that otherwise were unknown to the home buyer.”

Phil Pratt

“We worked with Zachery Adam for the purchase of our first home. He worked diligently to ensure a smooth closing on our requested date. He is detail oriented and action driven. Zack made sure that he kept in communication with us and that we were properly prepared for the closing. I highly recommend them without hesitation. We closed on 6/30 :)”

“Zack is awesome! I am so glad we worked with him, and I would recommend him without hesitation to anyone. As a self-employed, first-time home buyer, he was wonderful at helping us prepare for the buying process and walked us through every step along the way. He’s super responsive, friendly, knowledgeable, and a great person to have on your side when you’re getting a mortgage.”

Asheville, NC

Closed purchase loan

“Zack was extremely knowledgeable and went far above and beyond to get the job completed. I would give Zack my highest recommendation. He was always available and very professional throughout the entire process.”

Hendersonville, NC

Closed purchase loan

“Zack was excellent to work with. Kept us informed every step of the way and made sure we kept up with what we needed to supply him. Very easy to communicate with and answered all of our questions right away. We highly recommend Zack!”

Closed refinance loan

“After a not-so-pleasant experience with a traditional bank, Zachery Adam was a comfort. He clarified the process, worked efficiently, and was always forthcoming with honest answers to our questions. I definitely recommend him! “

“I recently purchased a home in NC and being new to the area, we weren’t sure what company to choose to process our loan application. I feel the best way to make this decision was by word of mouth and referral. I did research and was referred to Zack. I have to say he made the process seamless. He is extremely knowledgeable , very sharp and pleasant to deal with. He made sure everything was done by the letter and stayed on top of things to ensure that we met our closing date. I would definitely refer him to anyone looking for a mortgage and if we are ever in the market for a mortgage in the future, Zack is the person we will call.”

Brevard, NC

Closed purchase loan

“I had the pleasure of working with Zachery Adam at Cornerstone to obtain my mortgage. . Zack was very professional and knowledgable in all facets of the mortgage process. I was impressed with his talent to always quickly calculate properly all the important financial numbers. He is without a doubt a credit to his profession. I recommend his services highly and express my utmost gratitude for his services! THANKS ZACK!”

“Zack was very helpful, knowledgeable and pleasant to work with. He kept in contact with us throughout the process and answered all the questions we had. If he didn’t know an answer he found it and responded promptly.”

Hendersonville, NC

Closed purchase loan

Yes, Zack is a fine mortgage dude. Totally helped me out, easy to work with, kept ,e informed all the way, made a complicated thing simple and fast. I highly recommend! (This is unsolicited and oh so true!)

Eddy Webb

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